Shipping Policy
Last updated: August 2026
We want you to know exactly when to expect your order. Delivery times below apply from the date your order is dispatched, not the date it's placed.
Estimated delivery times
- United Kingdom: 2–7 business days
- Europe: 5–14 business days
- International: Varies by destination — we'll show an estimate at checkout
These are estimates, not guarantees. Some products may arrive faster or take slightly longer depending on the supplier and destination.
Order processing
Orders are typically processed and dispatched within 1–2 business days of purchase. You'll receive a confirmation email as soon as your order is placed, and a tracking link once it ships.
Tracking your order
Once dispatched, you'll receive tracking information by email. You can also track your order any time from the Track My Order page.
Delivery costs
Shipping costs are calculated at checkout based on your location and basket size. We'll always show the final cost before you pay.
Delays
Occasionally, deliveries take longer than expected due to customs, courier delays or high demand. If your order hasn't arrived within the estimated window, contact us at contact@wewuvpets.com and we'll look into it for you.
Note: These are the store's single source-of-truth shipping numbers (UK 2–7 / EU 5–14 / International varies by location). If dispatch times change, update this page first — every other page on the site (FAQ, product pages, cart, checkout, track order) should then be updated to match.